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Support

How to get help with Wylmi.

Need a hand? We’re happy to help.

Email support

For now, all support goes through email — in English or French. Write to us at contact@wylmi.com and we’ll get back to you.

To help us help you faster, please include:

  • Your device and OS (e.g. iPhone 15, iOS 17 / Pixel 8, Android 14).
  • The name of the intercom or door involved.
  • A short description of what happened, and what you expected.

Common questions

Many answers are already in these docs — start with Getting started, How it works, and About email addresses.